Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by unaccommodatingup. It aims to ensure transparency and fairness while providing maximum legal protection to unaccommodatingup in accordance with Slovak law and applicable regulations.

Scope and Applicability

This policy applies to all transactions conducted through the unaccommodatingup website, including but not limited to bookings, purchases, and subscriptions related to unaccommodatingup services. By engaging with our services, you agree to the terms outlined in this Refund Policy.

Definitions

  • Refund: A return of funds to the customer for services not rendered or not meeting the agreed-upon terms.
  • Customer: Any individual or entity that purchases or books services through unaccommodatingup.
  • Services: All offerings provided by unaccommodatingup, including guided tours, events, and related activities.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • Services were not delivered as promised.
  • Booking cancellations made at least 48 hours prior to the scheduled service.
  • In the event of a service being canceled by unaccommodatingup.

2. Non-Refundable Situations

The following situations are considered non-refundable:

  • Bookings canceled less than 48 hours before the scheduled service.
  • Changes made to bookings after confirmation.
  • Failure to attend a scheduled service without prior notice.

3. Refund Process

To request a refund, customers must:

  • Contact unaccommodatingup via email at [email protected] or by phone at +4219047956965.
  • Provide proof of purchase and details of the service.
  • Submit the refund request within 14 days of the service date.

Refunds will be processed within 14 business days of receiving a valid request, using the original payment method.

User Rights and Obligations

Customers have the right to:

  • Receive clear information regarding the refund process.
  • Request a refund in accordance with the terms outlined in this policy.

Customers are obligated to:

  • Provide accurate information when making a booking.
  • Notify unaccommodatingup of any issues with the service promptly.

Limitations and Disclaimers

unaccommodatingup shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or the inability to obtain a refund. The maximum liability of unaccommodatingup shall not exceed the total amount paid for the service in question.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring its confidentiality and security.

Changes to Policy

unaccommodatingup reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the unaccommodatingup website. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: unaccommodatingup
Phone: +4219047956965
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.